support@dolphinrc.com
We’re reaching out to share an important update regarding recent U.S. customs duty increases. As of today, shipments valued under $800 now face significantly higher import taxes (up to 160% for small parcels). While these changes are beyond our control, we understand how frustrating this added cost must be for you.
To help you avoid these fees, we’ve created a new shipping option:
Your order will first ship to our trusted partner TRUERC in Canada
TRUERC will then forward the package to your U.S. address
This method qualifies for lower duty rates under NAFTA/USMCA trade agreements, typically reducing your costs by 40-60% compared to direct U.S. customs clearance.
Why this works:
✅ No extra charges from us – you only pay standard shipping fees
✅ Average delivery time remains 18-25 business days
✅ Full tracking provided at both stages
To use this service, simply select “Canada Relay Shipping” at checkout. Our support team is available at support@dolphinrc.com if you’d like help adjusting existing orders.
We’re committed to finding every possible way to keep your shopping experience affordable. Thank you for your understanding as we navigate these regulatory changes together.
Best regards,
DolphinRC Team
Longgang District,Shenzhen City, Guangdong, China
support@dolphinrc.com